This privacy notice applies solely to information collected by this website and there are in more depth details on the processing of booking and payment date contained within our Terms & Conditions documentation.

We may collect the following information:

  • Website usage data
  • Information about individual visitors such as your IP address and details of your browser and device

This website may collect the following information via its contact and enquiry form features (use of these features is at your discretion):

  • Your name
  • Your contact information including email address and telephone numbers
  • The name and website address of your company
  • Other written information related to your enquiry that you provide
  • Any information required to action/process orders or bookings

Collecting this data helps us to understand what you are looking for from the company and to improve our products and services.

Specifically, we may use data:

  • For our internal records
  • To improve our products and services
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you
  • To contact you via email or telephone for market research purposes

We will not share your personal information with or sell it to third-party marketers.

We may use the following third-party service providers named below to process and store your data:

  • Flodesk, which we use to manage email marketing subscriber lists and send emails to our subscribers. Read their policies.

If you sign up for our mailing list we may use our mailout to send a survey at some point, this is sent using the following third-party service providers named below to process and store your data:

  • We use Delighted.com to ask for your feedback on the services provided and what improvements we can make. Read their privacy policy.

When you book or schedule a service with us we may use the following third-party service providers named below to process and store your data:

  • Ovatu, is an online scheduling/booking service site and it integrates with our payment-taking system Stripe (see below). Read Ovatu privacy policy here

When you make a payment to us we may use the following third-party service providers named below to process and store your data:

We will not share your personal information with or sell it to any other third party unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under the Data Protection Act 1998.

  • Change/correct any data I have about you
  • Have me delete any data I have about you
  • Express any concern you have about my use of your data.

Our website address is: https://confidentcanine.co.uk.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you request a password reset, your IP address will be included in the reset email.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.